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Electrical work to affect IT services: March 31

Work on electrical equipment in the Liberal Arts and Social Sciences buildings on Saturday, March 31 will result in service disruptions to campus telephone and computing systems.

Telephone outage

Telephone and voice mail service will be unavailable to the mountain and COT campus as well as extended University entities beginning at 6 a.m. on March 31st. The telephone outage is expected to last 8-10 hours. The purpose of this outage is to replace the aging backup power supply system for the campus telephone system.

Specific services and entities affected include:

  • All voice or data circuits provided by Blackfoot or CenturyLINK:  This will affect all the independent businesses in the UC, including the UM Bookstore.
  • Telephone and voicemail service:  This will affect the main campus, COT East Campus, COT West campus, Rural Institute (SW Higgins), Mansfield Center at the Palmer Complex, the research center at Fort Missoula and University Villages Rental Office at #1 Elkhorn Court. Provisions are being made for emergency telephone service only on the main campus. Public Safety, emergency phones, fire alarm dialers, and elevator phones only will work during the outage.

During the outage, emergency calls can be made from emergency phones located across campus, or by using a cell phone to call 911.

Computing systems outage

Computing systems, including Banner, employee email and all services that use the NetID for authentication (Moodle, CyberBear, UMConnect, et. al) will be unavailable beginning at 7 a.m. on March 31. The outage is expected to last 5-6 hours. The purpose of this outage is for facilities personnel to perform work on the electrical transformer located in the Liberal Arts building, which houses one of the central IT server rooms.

 March 31 is the first day of spring break. The date was selected for the electrical work to minimize impact on campus operations.

Questions may be directed to italk@umontana.edu.

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