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The University of Montana

PATIENT RIGHTS AND RESPONSIBILITIES

 

Patient Rights

  • To receive high quality, cost-effective, culturally sensitive healthcare.
  • To be treated with respect, consideration, privacy, and dignity.
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  • To maintain confidentiality of patient disclosures and medical records.
  • To know one's provider's name, specialty, and position; to specify preference regarding gender; and to change provider if requested, depending on availability.
  • To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment.
  • To be informed of the benefits, possible risks or side effects of treatment, alternate methods, and the medical consequences of treatment refusal.
  • To have access to other medical opinions before making treatment decisions.
  • To express any dissatisfaction to one's provider, to the Student Health Advisory Committee, or to the managers of the Student Health Service.
  • To be informed of personal responsibilities involved in seeking medical treatment and maintaining health and well being after treatment.
  • To have access to health education materials.
  • To be informed of the right to refuse to participate in any research conducted at the Curry Health Center
  • To be informed of any costs for services, before the costs are incurred, if possible.

Patient Responsibilities

  • To be on time and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time.
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  • To present details of condition in a clear, direct manner.
  • To respond to providers and other staff with respect and consideration.
  • To ask for clarification if information or instructions are not understood.
  • To comply with treatment plan.
  • To let CHC employees know your degree of satisfaction with your care.
  • To provide valid identification at each visit and to pay for costs incurred.

© The University of Montana, 2006. Layout by Christy Costello of Spectral Fusion.